Messaging Service Privacy Policy

This Messaging Service Privacy Policy explains how NOVUS (hereinafter, "NOVUS," "We," "Us," "Our") collects, uses, and shares personal information about you in relation to Our text message marketing program (the "Messaging Service"). This Messaging Service Privacy Policy supplements Our Primary Privacy Policy. For more details, see the section titled "Primary Privacy Policy" below.

Changes to the Messaging Service Privacy Policy

We may revise this Messaging Service Privacy Policy from time to time at our discretion. If there are any material changes, we will notify you as required by law. You agree that continuing to use the Messaging Service after the new policy takes effect means you accept the changes.

Personal Information We Collect

When you sign up for the Messaging Service, We collect personal information such as your name, phone number, and email address. We also collect communications metadata (e.g., the time and date a message was sent or received) and the contents of any messages you send or receive.

We may collect additional information using cookies or similar technologies on Our website to enhance your experience, such as personalized text messages and shopping cart reminders.

Use of Personal Information

We use your information to deliver, analyze, and support the Messaging Service. We may also use it to enhance features, prevent fraudulent activity, and verify the security and accuracy of the service. Cookies may be used to prefill your contact information and verify consent for marketing messages.

Your personal information may be used to generate de-identified data, which may be shared with third parties such as advertisers and sponsors.

Sharing of Personal Information

We may share your personal information as described in Our primary privacy policy or in the following cases:

• Third-Party Service Providers: We may share your information with third parties that help provide the Messaging Service, such as platform providers and fraud prevention services.
• Legal Requirements: We may disclose information if required by law, court orders, or to protect Our rights, enforce policies, or assist in investigations.

Accurate Information

When providing information for the Messaging Service, you agree that it is accurate and complete. Providing false or misleading information may result in denial of access to the service and legal action.

Choices and Controls

You can opt out of receiving further marketing messages by replying with STOP, END, CANCEL, UNSUBSCRIBE, or QUIT. Additional opt-out details are available in Our Terms of Service.

Customer Care

If you experience issues with the Messaging Service, visit https://novus.com to submit a support request or email novusofficialhelp@gmail.com.

Supplemental California Privacy Notice

This section applies to California residents under the California Consumer Privacy Act (CCPA). It outlines what personal information We collect and whether it has been disclosed for a business purpose.

Additional Privacy Rights for California Residents

Individual Rights under the CCPA

California residents may request:

• Access to personal information, including obtaining a copy of it.
• Deletion of personal information.

If you are a California resident and wish to exercise your rights, contact Us at novusofficialhelp@gmail.com. Requests will be processed according to applicable laws.

Sales of Personal Information

Unless stated otherwise in Our primary privacy policy, We do not "sell" personal information or knowingly sell personal information of minors under 16.

Non-Discrimination

California residents have the right not to receive discriminatory treatment for exercising their CCPA rights.

Authorized Agent

Only you or an authorized representative may submit a verifiable consumer request regarding your personal information. To designate an agent, contact Us at novusofficialhelp@gmail.com.

Verification

When you make a request, We will verify your identity using associated contact details.

Primary Privacy Policy

By signing up for Our Messaging Service, you also agree to Our Primary Privacy Policy. This Messaging Service Privacy Policy applies strictly to the Messaging Service.